Northwest Cosmetic Labs

Picture of ideation logo in the Cosmovation Process™ taking makeup manufacturing to a whole new level. Picture of customer service logo in the Cosmovation Process™ ground breaking customer service for the production and custom formulation and custom manufacturing of skin care, custom manufacturing of color cosmetics, custom manufacturing of OTC products, custom manufacturing of medical devices

Project Manager

Employment Status: Full-Time/Regular
Reports To: Senior Project Manager
Location: Idaho Falls
Shift(s): Day

Job Summary:

Directs, develops and oversees specified Company projects. The primary focus of this position will be in the areas of customer service, sales and operations. From a customer service and sales perspective, activities are devoted to customer contacts, and proactive problem diffusion. In regard to operations, close work and communication with the managers of each existing department to develop cohesive strategies and corresponding timelines for each new project.

Duties and Responsibilites:

  • PM should be aware of project status through working with sales and R&D.
  • Receives/copied on all project information from sales reps:
  • o Product brief from sales Rep directly to R&D PM cc’d. Needs to be aware of what Rep & R&D are working on.
  • o Components
  • o Budgets
  • o Timelines
  • o Benchmark information
  • Obtain benchmark if it isn’t sent by customer or sales rep.
  • Forwards project request to R&D. Go directly to R&D from Sales Rep. PM cc’d Rep & R&D need to work directly together on new PD. Manages timelines of projects and status in software system.
  • Ships a sample to sales rep for all items developed (R&D ships samples to customers).
  • Prepares information for quotes to be sent to Accounting.
  • Creates bills of materials insures accuracy for input into ERP system.
  • Works with QC/QA/Production to draft manufacturing process paperwork / instructions.
  • Works with QA/QC to assist in setting production standards criteria for first time batches (meaning setting accept/reject criteria for some customers on physical appearance items) with info received from Sales Rep/Customer /PM.
  • Works with purchasing to source packaging on new products PM give purchasing BOM info received from Sales Rep/customer. Purchasing should source packaging.
  • Gather costs from purchasing for any NCL supplied components.
  • Deliver samples of packaging to production.
  • Capability filter – checks with compounding and production to see if we can run the product. Supplies samples of the packaging received from purchasing or customer/Sales Rep.
  • Confirms with Production / Dir of OP’s that we have all necessary compounding, production equipment /change parts to complete the project.
  • Works with production to coordinate pilot/test runs on unusual or complex products requests for pilots/line trials come from Sales Rep.
  • Confirms that we have fill weight determination and confirmation (sometimes done by R&D) with QA, communicates FWV to customer.
  • Communicate any product stability issues to sales rep as well as potential actions or timeline / project consequences Should go from QA directly to R&D, Sales Rep & Cc PM
  • Coordinates with QA/QC Director to identify preliminary testing (OTC, other) – work with QA to assure timely completion
  • Coordinates with QA/QC to assess regulatory information needs for the new product
  • Coordinates with Director of Operations during FMB to assist in establishing throughputs (unit rate per machine hour and labor hour) for filling and assembly, establish line assumptions, including primary and all alternates, and establish labor crew sizes for filling and assembly.


  • Excellent Analytical & Presentation Skills.
  • Direct experience in the personal care, cosmetic or fragrance industry.
  • Excellent communication (written & speaking) and presentation skills.
  • Strategic thinker w/passion for the customer and ability to think creatively and analytically.
  • Ability to adapt quickly to changing priorities in a fast-paced environment.
  • Perform essential duties and responsibilities efficiently, accurately and safely.

Equipment Operated:

  • Machinery including, but not limited to:
  •  Computer
  •  Printer/Copier
  •  Fax Machine

Why Northwest Cosmetic Labs?

Northwest Cosmetic Labs offers a competitive benefits package to all of its full-time employees. Some of the excellent benefits include paid time off, paid holidays, bereavement, 401k options, health benefits, bonuses, company-sponsored family events, competitive pay, and much more.

Northwest Cosmetic Labs (NCL) was founded in 1995 in a small, rented office located near Channing Way in Idaho Falls. NCL, in its 21 years of business, has become a powerhouse in the cosmetic manufacturing arena, working with some of today's top prestigious cosmetic brands. NCL is known for their unique process that brings a concept to customers. This process, dubbed the Cosmovation Process™, infuses innovation into every step, helping to successfully bring cosmetics into the hands of the customer.

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Project Manager
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Northwest Cosmetic Labs

200 Technology Drive

Idaho Falls, Idaho 83401

P: 208.522.6723