Employment Status: Full-time
Reports To: IT Director
Location: Idaho Falls, ID
As a member of the NCL IT Team, you will be working alongside a dynamic group of professionals tackling a variety of challenging projects and tasks. You will be responsible for providing world-class customer support, providing front line support to the internal customer base, ensure proper resolution for cases, create and update technical and procedural documentation, analyze, research, and resolve complex issues leveraging a variety of different resources. You will provide day-to-day support to employees for network infrastructure and internal desktop systems software and hardware. You will also be responsible for installs, configure and troubleshooting desktop systems, workstations, phone and printer issues in a heterogeneous environment.
Northwest Cosmetic Labs offers a competitive benefits package to all of its full-time employees. Some of the excellent benefits include paid time off, paid holidays, bereavement, 401k options, health benefits, bonuses, company-sponsored family events, competitive pay, and much more.
Northwest Cosmetic Labs (NCL) was founded in 1995 in a small, rented office located near Channing Way in Idaho Falls. NCL, in its 21 years of business, has become a powerhouse in the cosmetic manufacturing arena, working with some of today's top prestigious cosmetic brands. NCL is known for their unique process that brings a concept to customers. This process, dubbed the Cosmovation Process™, infuses innovation into every step, helping to successfully bring cosmetics into the hands of the customer.
Northwest Cosmetic Labs
200 Technology Drive
Idaho Falls, Idaho 83401